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Privacy policy
We value and protect your privacy. Here's how we handle your information.
🍁 OUR COMMITMENT TO PRIVACY
● This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
● At Modula Racks, we respect your privacy and are committed to protecting your personal information.
● We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
📋 INFORMATION WE COLLECT
● Personal Information: When you create an account or place an order, we collect:
○ Name, email address, phone number
○ Billing and shipping addresses
○ Vehicle information (when provided for fitment verification)
● Transaction Information: Purchase history, order details, and shipping information.
● Technical Information: IP address, browser type, device information, cookies, and usage data.
● Communications: Customer service inquiries, product reviews, and survey responses.
💳 PAYMENT INFORMATION
● We do not store your credit card information on our servers.
● All payment transactions are processed through secure, PCI-compliant payment processors.
● When you make a purchase, your payment information is encrypted using industry-standard SSL technology.
● Returning customers must re-enter payment information for each purchase for enhanced security.
📊 HOW WE USE YOUR INFORMATION
● To process transactions: Fulfill orders, send confirmations, and provide customer support.
● To verify fitment: Ensure products are compatible with your vehicle.
● To communicate with you: Send order updates, respond to inquiries, and provide service information.
● To improve our services: Analyze website usage to enhance user experience.
● For marketing purposes: Send promotional emails about new products, special offers, or other information you might find interesting (with opt-out options).
📱 MARKETING COMMUNICATIONS
● We may send you emails or SMS messages about products, promotions, or events.
● You can opt out of marketing communications at any time by:
○ Clicking the "unsubscribe" link in our emails
○ Replying "STOP" to any SMS message
○ Contacting our customer service team
● Even if you opt out of marketing communications, you will still receive transactional emails related to your orders.
🍪 COOKIES & TRACKING
● We use cookies to enhance your browsing experience, analyze site traffic, and personalize content.
● You can set your browser to refuse cookies, but some features of our website may not function properly without them.
● We use Google Analytics to help us understand how visitors engage with our website. Their use of your information is governed by Google's Privacy Policy.
🔍 INFORMATION SHARING
● We do not sell, trade, or rent your personal information to third parties.
● We may share your information with:
○ Service providers who help us operate our business (shipping carriers, payment processors)
○ Legal authorities when required by law
○ Business partners for specific purposes (with your consent)
● All third parties are required to maintain the confidentiality of your information.
🔒 DATA SECURITY
● We implement appropriate security measures to protect your personal information.
● We use SSL encryption to protect sensitive information transmitted online.
● While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.
👶 CHILDREN'S PRIVACY
● Our website is not intended for individuals under the age of 18.
● We do not knowingly collect personal information from children.
🌎 INTERNATIONAL DATA TRANSFERS
● Your information may be transferred to and maintained on computers located outside of your province, country, or other governmental jurisdiction.
● We ensure that any international transfers comply with applicable data protection laws.
📜 YOUR PRIVACY RIGHTS
● Access: You have the right to request access to the personal information we hold about you.
● Correction: You may request that we correct inaccurate information.
● Deletion: In certain circumstances, you may request deletion of your personal information.
● Withdrawal of consent: You can withdraw your consent for us to process your information at any time.
● To exercise these rights, please contact us using the information provided below.
🔄 POLICY UPDATES
● We may update this Privacy Policy from time to time to reflect changes in our practices.
● We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
● Your continued use of our website after such modifications will constitute your acknowledgment of the modified Privacy Policy.
📞 CONTACT US
● If you have questions or concerns about this Privacy Policy, please contact us:
○ Phone: 604-541-9966
○ Email: info@modularacks.com
○ Online chat: Available on our website during business hours
○ Mail: [Your physical address]
