We value and protect your privacy. Here's how we handle your information.

🍁 OUR COMMITMENT TO PRIVACY

●      This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

●      At Modula Racks, we respect your privacy and are committed to protecting your personal information.

●      We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

📋 INFORMATION WE COLLECT

●      Personal Information: When you create an account or place an order, we collect:

○      Name, email address, phone number

○      Billing and shipping addresses

○      Vehicle information (when provided for fitment verification)

●      Transaction Information: Purchase history, order details, and shipping information.

●      Technical Information: IP address, browser type, device information, cookies, and usage data.

●      Communications: Customer service inquiries, product reviews, and survey responses.

💳 PAYMENT INFORMATION

●      We do not store your credit card information on our servers.

●      All payment transactions are processed through secure, PCI-compliant payment processors.

●      When you make a purchase, your payment information is encrypted using industry-standard SSL technology.

●      Returning customers must re-enter payment information for each purchase for enhanced security.

📊 HOW WE USE YOUR INFORMATION

●      To process transactions: Fulfill orders, send confirmations, and provide customer support.

●      To verify fitment: Ensure products are compatible with your vehicle.

●      To communicate with you: Send order updates, respond to inquiries, and provide service information.

●      To improve our services: Analyze website usage to enhance user experience.

●      For marketing purposes: Send promotional emails about new products, special offers, or other information you might find interesting (with opt-out options).

📱 MARKETING COMMUNICATIONS

●      We may send you emails or SMS messages about products, promotions, or events.

●      You can opt out of marketing communications at any time by:

○      Clicking the "unsubscribe" link in our emails

○      Replying "STOP" to any SMS message

○      Contacting our customer service team

●      Even if you opt out of marketing communications, you will still receive transactional emails related to your orders.

🍪 COOKIES & TRACKING

●      We use cookies to enhance your browsing experience, analyze site traffic, and personalize content.

●      You can set your browser to refuse cookies, but some features of our website may not function properly without them.

●      We use Google Analytics to help us understand how visitors engage with our website. Their use of your information is governed by Google's Privacy Policy.

🔍 INFORMATION SHARING

●      We do not sell, trade, or rent your personal information to third parties.

●      We may share your information with:

○      Service providers who help us operate our business (shipping carriers, payment processors)

○      Legal authorities when required by law

○      Business partners for specific purposes (with your consent)

●      All third parties are required to maintain the confidentiality of your information.

🔒 DATA SECURITY

●      We implement appropriate security measures to protect your personal information.

●      We use SSL encryption to protect sensitive information transmitted online.

●      While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.

👶 CHILDREN'S PRIVACY

●      Our website is not intended for individuals under the age of 18.

●      We do not knowingly collect personal information from children.

🌎 INTERNATIONAL DATA TRANSFERS

●      Your information may be transferred to and maintained on computers located outside of your province, country, or other governmental jurisdiction.

●      We ensure that any international transfers comply with applicable data protection laws.

📜 YOUR PRIVACY RIGHTS

●      Access: You have the right to request access to the personal information we hold about you.

●      Correction: You may request that we correct inaccurate information.

●      Deletion: In certain circumstances, you may request deletion of your personal information.

●      Withdrawal of consent: You can withdraw your consent for us to process your information at any time.

●      To exercise these rights, please contact us using the information provided below.

🔄 POLICY UPDATES

●      We may update this Privacy Policy from time to time to reflect changes in our practices.

●      We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

●      Your continued use of our website after such modifications will constitute your acknowledgment of the modified Privacy Policy.

📞 CONTACT US

●      If you have questions or concerns about this Privacy Policy, please contact us:

○      Phone: 604-541-9966

○      Email: info@modularacks.com

○      Online chat: Available on our website during business hours

○      Mail: [Your physical address]

Last Updated: May 1, 2025

By using our website, you consent to our Privacy Policy.